Telkom worst service no value for once money customer satisfaction not their priority at all

Worst service one can ever vouch for with your money End of October payment debit order bounced I paid through eft on the 16th November,End of November payments went through 1st December through debit order on The 3rd Friday I received a message saying your payment received we will open your suspended services I was surprised cause I'm not in errears and the data service still on last nite around midnight my service was suspended since today morning contacting telkom asking why my service suspended I'm being told a national anthem in reverse I was told it will be reinstated within 5-24hrs I called more the last agent told me it will take 5working days for wat God knows I'm still expected to pay my full subscription from last nite till that day known byvthem wat will 8 be using its me who has to cover the cost of the data il be using hence I have been charged R200 for a bounced debit order if it's me at fault I pay if it's them the answer it's unfortunately that how it os wait for those 5 days that I'm still paying for them without service