Telkom worst service ever taking something for not giving any thing in return

Hi I've got myself and my family Telkom WiFi which I have Had almost no use of end of July 2024 was the last straw after contacting them numerous times even going to the telkom store in the mall but let me say none of the employees know what they are talking about a Nd I stopped paying them for a device I could not use so they sent a technician to where I'm located and he was the most truthfully person to have actually said if he was me that he wouldn't pay for this cause of the fact that the signal that I recieved could not even run at a speed of 0.05 mbps and he actually tried to get my WiFi up and going but I should give him a week to turn a dish some tower so my reception would maybe be better but before a week was gone my WiFi was shut off due to non payment for 3 months which I felt I pay for something I can't use well I was waiting for their people to contact me but nothing so I go on with my life but come desembe 2024 they go and take 4000 rand out of my account. I'm livid so I try again with the WiFi but signal is so bad that I cannot believe the way they treat costomers I'm still waiting for a call back from a supervisor about the problem fort it was the SIM ok simswap then the dish was apparently turned at a tower now the router and the SIM is in my son's fone and it's still giving problems you know what that money you took ourt of my account was my son's school fees for 2025 I mean no decent signal no service from competent people that knows what the are talking about you are quick to go and deduct money than the audacity to tel me to use my personal phone as a router that's low and then again still waiting for a call from your supervisors so again from end of janu 2024this was the problem and my money was taken and not even one month my WiFi could be used as I wished to I seriously think Telkom and it's employees are the worst service provider in the WiFi industry oh and all the data that I apparently used ASE the claimed every time I tried to use the WiFi it just buffer for 20 to 30 40minutes at a time then if lucky plays 2 to 10 seconds of a movie music whatever the situation was at the times which I reported aswell butt I wasn't re imbursed for any inconvenience at all not even any professionalism from any of the so to be called supervisors that actually don't do what they supposed to why must I draw on the short staw every time and not even a peep from Telkom but come 25th you want money again for what I can't believe that the telkom still has clients I will not recommended your company to any person business I've been taken for a ride and it stops today mean never even thought about my situation but as you claimed I used 500 and something gig data which was not even used downloaded or whatever you claim my experience with your company was by far the worst I've had in any of the companies I've dealt with no service no WiFi no professionalism in any of your stores or call centre and I don't want to. Hear another sorry I can buy a pack of orries at spar for half price i feel ****** mistreated and all my money taken could have gone for better services I would not even if you're company was the only company on earth recommended it or want to use it I hope you as Telkom is happy with how business is going all the money I was taken for and the worst of all just deduct as you wish and please with no regard or even a form of communication that low even for a company To do hope you choke on that money that you got for no service rendered thanx for **** WiFi