Telkom worst service ever received

On the 17th of March I reported a fault with my adsl line, download speeds was between 0,01mbps to 0.9mbps. I'm paying for a 2mbps line. After many call center calls, each with holding times of 30 to 60 minutes, e-mails, escalations and even a visit to a Telkom direct store manager Telkom has done one thing right, sending me my invoice. For uncapped sorry's and excuses Telkom is the service provider to select, for anything else... no no no.