Telkom worst service ever -landline

I have been trying my landline now for quite some time and Telkom is not helping at all. I logged my cancellation before September online and on 15 September 2018 at 09:23am Siyaboga called me and I asked him specifically to cancel my landline. According to them an ISP was connected to my line (Afrihost). I contacted the ISP and disconnected the service and since then I have had no response from Telkom. I have sent emails, messages on their Twitter Facebook accounts, tried calling and visited their shops with NO success. I even wrote a complaint on HelloPeter (https://www.hellopeter.com/telkom/reviews/impossible-to-cancel-landline- ********** ). Just a useless reference number that has no meaning. I cannot even cancel the landline online anymore as it is pending.

I just received a phone call from Telkom mobile this morning and they literary wanted to sell me something again! I told him about my problem and he said he cant help me and gave me a number to call. Guess what, the number does not even exist, that's the kind of service the Telkom representatives give.

I am a loyal customer of Telkom and I have my cellphone services with them as well. We were planning on porting my wife to Telkom mobile end of November, but clearly that is down the drain. I am sick of fighting Telkom, so this is my ONLY option, I will block their debit order for the landline, which in turn will block their debit order for my cellphone account as well (same debit order account). Then I dont have to worry about them taking my money (for services not rendered) and they will have to run after me for their monthly payments. If Telkom makes a scene about this I will show the ombudsman my efforts to make contact and show proof that I made effort to communicate and make my case as a consumer. I will give Telkom until 23 November 2018 at 12pm to contact me (a phone call).

I am sick and tired of running after your bad service.