Telkom.. Worst Service EVER. I cant stress this enough

On 15 January 2024, I received an SMS from Telkom regarding an account in arrears. I called them and was advised that if I made a payment on their portal it would reflect immediately on their side. Once the payment cleared on their side I was told I would be reconnected again within 5-24 hours. . I called again on the 17 January to let them know that I was still not connected and got told that the lady who assisted me didn't log my query so they logged it and I was told again that I would be reconnected within 5- 24 hours. I called again this afternoon 18 January only to be told that my query needs to be investigated which would take around 72 hours. 3days and 3 consultants later I still have no internet connection, What annoys me is how all three consultants tell me different stories. I work from home and I wonder whether Telkom knows what an inconvenience this has been, having to spend additional money for an internet connection and being taken back and forth by their consultants. One always needs to go to war with Telkom first for them to reconnect your services, yet they want their money paid in full month end, What a joke. I am not happy with the service I got from Telkom. .