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SG
STEPHANUS G

1 reviews | Active since Jul 2017

27 Jul 2017, 13:04

TELKOM WORST SERVICE EVER CONTINUES

<p>Telkom requested information after my complaint. Promised me they will follow up. Two days and still waiting as usual. Every time the same old story, promises.......!! Time to not pay my account and see what will happen because Telkom is in breach of the original contract </p>

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Replies (4)
SG
STEPHANUS G's update11 Aug 2017, 11:52
Reviewer Update

Telkom rep**** on 31 July 2017. Promised me they will follow up. Two weeks later and still waiting as usual. Every time the same old story, promises.......!! Time to not pay my account and see what will happen because Telkom is in breach of the original contract. Every time a new contact person and new reference number. PLEASE SEE THE NAME OF THE LAST *********** AGENT BELOW! Another ONE JUST PROMISE!!!!!!!!!!!!!!! NO FEEDBACK AS PROMISED!!!!!!!

Hi f***

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI **********

Regards
Launa
Telkom Social Media Team

SG
STEPHANUS G's update16 Aug 2017, 21:57
Reviewer Update
Another sixteen days and still waiting! Same old story every time ALL CONSULTANTS ARE ***********! See below! When will TELKOM WAKE UP!!!! Launa reference number is useless if you promise feedback every time and it does not happen!!!!!
SG
STEPHANUS G's update21 Aug 2017, 12:09
Reviewer Update
Another 5 days and still no reply?????????? Really???? NO SERVICE FROM TELKOM????
SG
STEPHANUS G's update04 Sept 2017, 14:01
Reviewer Update
Another 14 days and still NO ACTION FROM TELKOM??? Won't PAY ANY ACCOUNT and see what happens??? TELKOM can suspend service, I don't care! Will use any other service provider!! The 24 MONTH WI-FI contract is ******* because TELKOM did not provide what was promised originally!!