Telkom - WORST SERVICE EVER AND CHARGING FOR NO SERVICE.

Telkom - WORST SERVICE EVER AND CHARGING FOR NO SERVICE. Cancelled my Telkom line and ADSL as per Telkom's letter (contract term ending) in a Telkom store, within the time period as specified by them. Just by the way, the service I received from the in-store Telkom agent, WAS THE BEST EVER SERVICE... So this is not on him, as responsibility cannot be passed on! I cancelled my service, handed in all the paperwork, with more than enough time before the expiry date as specified on the Telkom letter, IN-STORE! This is now nearly 6 months later, quite a few mails as well as calls, which is also a useless case, therefore the mails as evidence. To date, I still have not received a mail, call or communication from Telkom regarding my cancellation that was not cancelled and still sending me a Telkom account, which I WILL NOT pay as stated in all my mails. I changed my service as I had no service with the Telkom line. It was more off than on and then getting charged as well for no service, for months at a time, then also paying for someone else's line as it was various times changed to someone else's number. I had to proof my usage, which was a useless case. From a normal account to 3+ times more than normal and in my most critical situations, no service at all. I had to pay the accounts... I've paid more than my fair share. I've been sending mails, I've also stated in my last mail that I will post this on social media and still no response. So, Telkom is useless, they charge for non-delivered services. You have to contact them to tell them to do their jobs, most cases reproduce paperwork, REALLY? I also work in a support area, so holding on for a phone ringing for hours is not possible, when I still had a line with no service I was told to phone or log onto the intranet..........HELLO, with what service??? I would be fired for this kind of service. Any chance of getting feedback from someone doing their job at Telkom for a change? Meanwhile, interest is being charge... I'm still waiting! Anybody out there sharing my frustration?