TELKOM WORST SERVICE EVER!!

I am soooooooooooooooo disgusted in the bad service received from Telkom. I have been without internet for the last week and every time, holding on for 45minutes plus, all they tell me is that the fault has been reported and a technician has been dispatched!!! it's been longer than a week and with COVID19 and having to work from home, it is unacceptable to wait so long for a fault to be attended to. People are dependant on the internet to work from home and are losing money!

PLEASE TELKO, get your act together. I have a reference number AS WELL AS a escalation reference number, and still I am waiting!