Telkom worst service ever

Hi I am totally disappointed with the service levels that I have received from Telkom... we sent through a cancellation on the following line a year ago... ********** ...this was never cancelled. We then cancelled the cancellation and upgraded our package. A year later you guys cancel our service. We’ve been without service since Friday and when I finally managed to speak to someone they inform me that the service has been cancelled and I need to reapply for a new service which will take 7-14 working days, that is disgusting, no effort on your side to rectify an ERROR that was made by YOU. So I have to suffer the consequences of your mistake. I am going to post this everywhere and anywhere that I can. I feel that I need to emphasise the fact that your broad statement of being the top service provider is because you hold the monopoly. You don’t care about the client because you know that until there are other options available our hands are tied