TELKOM WORST SERVICE EVER

The worst service ever, no one even knows what the hell is going on on the system. First of all we struggled since Sept 2018 to get the line installed eventualy they rocked up in Feb 2019 to install it and after alot of stories of trees and lines and alot of excuses they installed, but they billed us from Sept for something we didnt even have, even handed us to lawyers for non payment. Then when we went to the store they created another account, now we have two accounts for who knows what reason and we need to pay it but we dont have the service, I paid thousands on the account already, my account is actually paid in advance now they decided to cut my line for non payment, but they are clueless and confused because they created the two accounts and messes it up, now I again went to pay yesterday another amount and guess what the account is still not fixed not even reflecting the previous payment from April because they dont know what the hell they are doing I have 11 reference nrs for the same complaint and everytime the person on the line says it has been fixed we even recieved sms's but it is not. I am really fed up with this poor service. DON'T WASTE TIME TO TRY TO USE THEIR SERVICE BECAUSE THERE IS NO SERVICE