Telkom worst service ever!

It has been 5 months that I have been struggling with Telkom.

We requested for an ADSL line to be installed at our home premises in August 2018, I had to pay a credit check amount of R700 before Telkom would continue with the service. I did pay it and only on the 20th of October they installed it at my premises after loads of phone calls from my side wondering what could be talking so long. They sent me an invoice where they started billing me from the 29th of August (when there was no ADSL line installed) and I have been struggling from the 26th of November with Telkom to correct that invoice where they billed me an amount of R1,182.98 for a service a did not have or use from the 29th of August till 8 November.

I phoned on the 26th of November where they said they are logging a dispute, I phoned again on the 6th of December where they followed up the dispute and today on the 19th of December where I spoke to a supervisor who said she is busy sending an email after I still had to explain the whole situation again.

Telkom is the worst service provider ever! I am 6 months pregnant and have to deal with this stress just because telkom can't do their job! I will hold Telkom liable if anything bad happens during my pregnancy because of the stress having to struggle and deal with their incompatibility.