JR
Janene R

1 reviews | Active since Mar 2014

12 Dec 2018, 20:08

TELKOM WORST SERVICE EVER!!!

Such bad service once again. I have requested to move our line as we moved at the end of November. Of course when i followed this up with my order number, Telkom tells me the person who captured the request never completed it. So now they have to log a dispute or incident. We are half way through the month with no wifi or landline, all because someone didn't do their job properly and apparently they couldnt find my address. Very weird since i know of other people who use this terrible service provider as well ... but not for long... Now there is another delay because according to Telkom there aren't numbers available in our area. Who's problem is that actually Telkom? You guys never do your work properly. I have endless problems since day 1. Incorrect billing.. blah blah blah.. No one EVER calls back, and you get put through from pillar to post. Telkom are you going to still take my money at the end of the month even though we have not had the use of your services? Are you going to reimburse me for all the data i have had to purchase? I have requested for managers to call me back since the 4th December but of course, they are always busy or in meetings. Must be pretty hectic that you are never available and busy 24/7. Now once again TELKOM... start working on your DISGUSTING CUSTOMER SERVICE. Quick to take our money but never ever quick to give good service... or rather never at all!!!!!!!

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