SP
Shane P

1 reviews | Active since Sept 2016

18 Sept 2018, 16:27

Telkom worst service ever

Trying to get hold of telkom for more than a month via e mail to calling, finally got hold of them today and they tell me the systems is offline, they cant help me(like always). Guess I will take my business elsewhere. Will be going into the branch to cancel all my services, move to a better isp where people actually care about there customers. Ps: My bank is offline so dont expect any payment up until you sort out your bull****.

I have written proof of my communication with you guys in order to sort my accounts. Dated back 32 days. Only receiving automated mails.

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Replies (4)
SP
Shane P's update30 Sept 2018, 10:13
Reviewer Update
No feedback as yet, just automated mails that someone will contact you, but they never do. Feel sorry for Telkom losing customers due to lack of customer service.
SP
Shane P's update15 Oct 2018, 12:32
Reviewer Update
Went to branch today at westgate and system is offline, for the 4th Time. I will need to proceed to the ambudsman, Telkom refuses to assist their customer
SP
Shane P's update23 Oct 2018, 15:43
Reviewer Update
Still Telkom is offline, no feeback no call.
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Shane P's update25 Oct 2018, 15:13
Reviewer Update
No feedback from Telkom, I phoned in today holding 25 min and then the phone dropped. Not sure what to do struggling sins the 1 of September. Branch always offline, calls dont get answered no service.