kM
kameel M

1 reviews | Active since Jan 2015

30 May 2022, 12:48

TELKOM WORST SERVICE EVER

Terrible service , the worst support

Telkom has put a default on my name and have listed this on itc

payments have been made and they have not updated they system to credit my account

This is the second time this has happen .

Truly and utterly upset with Telkom as they have not updated my payments and they have also not given me a call or a summons .

I really need this account to be handled and sorted out as a matter of urgency

0
Replies (4)
kM
kameel M's update30 May 2022, 12:50
Reviewer Update
I would like for this issue to be sorted out as a Matter of urgency!!!!!!!!!!

here is my contact number ***
kM
kameel M's update02 Jun 2022, 08:10
Reviewer Update
Few days have passed and no1 has got into contact with Me , this is rather frustrating , I dont get any joy from TELKOM ,

THEY HAVE MARKED MY ACCOUNT AS DEFAULT , WHEN THEY HAVE NOT BILLED ME CORRECTLY !!!!!!!


TELKOM MOBILE BILLING IS JUST USELESS
kM
kameel M's update02 Jun 2022, 08:16
Reviewer Update
A contract was taken out in July ,2021
Billing was of 349.00 and a debit order was in place all was going through fine until January 2022

Debit never run off and they stopped debiting my account for the specified amount

In March vvm decided to contact me saying I need to make Payment .

Which was made on the 25th of March 2022

Telkom went further without and calls and emails to setup the debit order or to reactivate my services coming into May they listed me as a default on ITC

RATHER UNCALLED FOR AS PAYMENTS HAVE BEEN MADE




kM
kameel M's update02 Jun 2022, 08:19
Reviewer Update
And for this small amount of 349

I have lost my opportunity to purchase a house that i wanted

Really shocked and appalled with the manner telkom has taken to treat their customers

Never again 😒