TELKOM WORST SERVICE EVER!!!

I HAVE CANCELLED A CERVICE WITH TELKOM MOBILE MAYBE ABOUT 4 MONTHS AGO AND YET I AM STILL BEING BILLED FOR THIS SERVICE THOUSANDS IS BEING DEDUCTED AND I CALLED TELKOM FROM 8AM THIS MORNING AND HAVE BEEN TRANSFERREDF ROM ONE DEPARTMENT TO THE OTHER AS NO ONE COULD ASSIST ME , THIS IS SO FRUSTRATING AND ANNOTING I HAVE JUST OUT DOWN THE PHONE NOW AT 12.22 FOR 8AM....THE ENTIRE DAY YO SORT OUT A QUERRY THAT SHOULD HAVE BEEN SORTED OUT MONTHS AGO!!! PATHETIC SERVICE!!!