Telkom Worst Service

The worst experience with Telkom from the get go..

We were sold a package for R899 for a 10 meg adsl line, how ever when my husband got his statement it was R1200. So he calls to enquire why, the consultant tells us that is the package deal we are on, which is complete bull****.. whenever we call we get transferred from one department to another and we just got off a call with a Amanda Zuma from the sales department who says we must go to a Telkom store. What is the point of us calling a call centre that can not give us answer's? Why are we sold a package a R899 and now have to pay R1207? We were called to say we have to migrate from our current line to a LTE line, we received the router and it does not work. Our ADSL line we have to reboot at least 6 times a day because it just stops working. I will never recommend Telkom to anyone ever.

I have a pocket router which I got myself a Telkom sim card, I then went into the Telkom store at greenstone mall and purchased data (10 gigs plus gigs) on 28 October 2019 and only received my data 12 November 2019.

What type of service is this?