Telkom worst service

took a contract they delivered a wrong phone and returned it back then cancelled the contract because of the bad service, Telkom debited R270 and R2200 from my account and I don't have any contract with them.

I spoke to different consulted and team leaders with no success. Haasim Moosa (agent) Ntombikayise Nxumala ( team leader)

Today I called again and spoke Nomaswazi Shange she placed me on hold for 25min and promised to call back within 30min, its now over 30min with no response.

Now I'm getting messages saying their going to list me on credit bureau because the money was reverse back to my account and today they debited R2210 again.

transfer all my money back to my account today and removed my name from your data base. You have the worst service ever, if you don't resolve this by the end of today further action will be taken.