TELKOM!!! WORST PROVIDER IN SOUTH AFRICA

Telkom has been a nightmare. they failed to debit my account for February then locked my account and advised I pay the money straight into their account which i did after they locked my account. They confirmed receipt of the money and my account was unlocked. This time they debited my account for last month(the amount I paid straight into their account&Marchs debit) and they locked my account again even though I have practically paid forward . I called them(waiting time is around 2 hours on their call center and they drop their lines a thousand times aswell, and they said they cannot unlock my phone and there is nothing they can do to help. I am in tears because of anger as I am expecting important calls and my phone is closed without merit!!!!!!!! Telkom I hate you so much because all experiences I have had with you as a Black woman in South Africa have been a nightmare!!!!!!!