TELKOM WORST OF WORST SERVICE TO CLIENTS

Telkom is very very slow even the call centre if you call them and ask for assistans then you get absoluut weak service.. From 24th August 2018 we apply by TELKOM for a ADSL personal line. Now they keep sending us statments,but there was or is NO INSTALLATION !!!!! So I keep recive statments of no installation from Telkom. I want to CANCEL my Instalation but they keep telling me that I have to "LOG" IN TO MY account on the Telkom website.. I dont have a account to log in on the website, i didnt place the oder over the phone or online. I apply here in Klerksdorp the Telkom people was here and we handle the busennes in private.. And they say "SORRRY TECNITION WILL CALL SOON" but no ''CALL" 24TH August. Even the Lady from Call Centre tolded me if i am not gonna cancel the instalation TELKOM wil keep sending statments ... How can I pay for something i do not have ???????? no ADSL nothing... TELKOM IS THE ****ING WORST EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Keeping telling me to go online and manage my account but i dont have a ****ing account only have a account number but they ****ing are horroble the compony everything.. I m really discust with the service i got with TELKOM.. That leave me no other choice but to come complain on hello peter.com So that everybody can see what kind of ****ing sick componys you get ....... they are the WORST ever,................................................................................................................. Hope someone can help me I dont want to pay for something im not having and using................................................... **** THAT IM DONE.................................................................