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shakeelah A

1 reviews | Active since May 2014

10 Jul 2016, 22:44

Telkom : worst nightmare

<p>Since 24 june 2016 my telephone line and Internet is off. I logged the fault, called the call centre numerous times, even spoke to a supervisor. </p> <p>Until today the 10 july 2016 not one person got back to me. It's as if telkom doesn't give a sh*t that my line is not working however they expect a full payment at the end of the month.</p> <p>I work from home, so now I am spending hundreds on data in order that I have internet on my PC </p> <p>This is outright ridiculous and un freaking acceptable!!!! </p> <p>Why does your service have to be so ****?</p> <p>What the hell.</p> <p>As soon as I am fixed i will most definitely be cancelling my internet with you. I have already cancelled my entire business line with Telkom due to thee most poorest service ever!! So will you please send a da*n technician out to fix my line, like yesterday already.</p>

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Replies (1)
Telkom
Telkom's reply11 Jul 2016, 06:58
Official

Hi Keelah


Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards

Luleka

Telkom Social Media Team

Best regards,