Telkom worst network ever

Telkom is the worst network you can ever you. The level of competence from their call centre will shock and hurt to see what you are paying for. They debited my account and suspended my account 10 days later, because they cannot see my payment. I spoke will 6 of their call centre staff and sent the proof of payment to all of them for the past 6 days and my account is still suspended. And they don't have a complaint line or email.