1 reviews | Active since Jan 2018
Telkom worst network by far
Recently took out a cell contract 30th dec 2017 and the special was i suppose to get 10gigs data for 1st 3months. However i logged a complaint that i did not receive my 10gigs on the 4th of december and was promised it was going to be rectified in 72hours, the 72 hours passed and still nothing was sorted out. I then spoke to the call centre supervisor named desmond who promised to call me back on monday 22nd january and he never did call me back till now. I called in again today the 28th jan 2018 and was told the supervisor from the call centre would call me back and still received no feedback whatsoever. Telkom has really *********** staff and they never deliver on there promises. I have waited well over 72hours in fact i have waited 24 days and still nothing. Telkom is by far the worst network i ever dealt with. Im seriously considering cancelling the cellphone contract
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,