Telkom worst internet service provider.

I have no internet connection from Saturday the 19 of January 2019,I currently have ADSL with Telkom,which i now think is the worst mistake i have made,have been calling into the call centre technical department everyday so far,which I wait for hours to speak to a consultant just to be told there is nothing they can do rudely,had I fault logged and i have not even received a call to inform me on the progress or even the reason i do not have internet access,this is utterly disgusting service from Telkom,please can i be contacted on ********** 112 regarding this issue.