1 reviews | Active since Aug 2012
TELKOM: WORST INCOMPETANCE IN THE WORLD!!!
I was offered Fibre for free for 60 days from Telkom on 7 March 2016 and received a sms to confirm my order with the following reference number - ***. I heard nothing from them and then phoned the number they provided in the sms, *** yesterday at about 18h00. The person that answered said that he can't help me as it is the technical department and I should phone them back in the morning. This morning I phoned them back and the person that answered said I can't talk to him he's at the technical department I should phone 10213. I phoned 10213 and the lady said I can't talk to her she'll put me through to the right department. She put me back to the technical department. A guy at the technical department said he can't help I should phone 10210. I phoned 10210 and the lady who answered said I can't talk to her she'll put me through to the right department. She put me back to the technical department. The guy who answered there said I can't talk to him. I should should phone 10213. I phoned 10213 and the lady who answered put the phone down in my ear.
This response serves as confirmation that your query has been received.
Your reference number : SM214277
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM214277
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
