1 reviews | Active since Jul 2013
Telkom worst ever service provider with attitude
Telkom being the worst service provider and after my relocation I asked for the line to be move only to sit without any service for 2 months. I asked for the money to be disputed as I did not have any service and this was more than once, just to find that my service has been suspended after paying R1000 last week and my service is supposed to be R770 only don't know how my premium gets close to R900. so here is the best part, I phone in to hear what is the story and to get the suspension lifted and I get told that the money has not been disputed and that my service will not be activated, so I tel the lady that I what my service to be cancelled I will get another service provider and she starts getting a attitude with me and says she will redirect my call, and I ask her how long this will take as I am on my personal cellphone and this call is being charged I cannot wait to long, she then tells me well in that case my service will not be cancelled and I will keep on paying my premiums because there is no email addresses nothing, needless to say that after a hour I put the phone down.<br> <br> Service is still not cancelled and it is suspended.<br> <br> I want my service to be cancelled ***.
Thank you for making contact with us again
This response serves as confirmation that your query has been received and it will be escalated. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM113797
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and it will be escalated. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM113797
Regards
Luleka
Telkom Social Media Team
