1 reviews | Active since Mar 2018
Telkom: Worst ever!!!
Telkom Is the worst service provider ever. I cancelled a simcard contract (monthly) and was informed that I could cancel it any time. I cancelled it on 06/11/2017 at a Telkom Store. I have all the proof and case number. I was informed that final debit would run end Nov, which I was fine with.
I have since been debited monthly and when I started to cancell and reverse my debit orders they kept going and added to the amount for being in arreara and penalty fees.
Telkom storea can see the workflow and agree that I am correct. The call centre tells me t was only cancelled 31/01/2018 and that I am liable for outstanding amounts.
I have sent proof and called numerous times. Promises that they would investigate and get nack to me have been empty.
Where will this end
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,