Telkom - Worst Customer Service in the World!!!
<p>In May 2016 I asked my wife to apply for wi-fi online around since it was on special (R699). A month later, Telkom told they were going to deliver at a higher cost product (R799) to which I then told them I am not taking it (then I filled the cancellation form), but still they delivered. About two months later of me begging them to collect their parcel that was never opened, they then came. Even after collection they keep debiting me up to this day (13/01/2017). At times they were taking about R4,000.00 from my account. Without checking with me why I kept reversing their monthly charges, they then passed my case to Credit Bureau! Thanks to Mpilo Madonsela, one of their useless sales person.</p> <p> </p> <p>I know, to brush this off they will give me a case number acting as if they're looking into this!!! PATHETIC!!!</p> <p> </p>
Hi Launa,
If you really mean what you have just written, send me your email address ao that I can check with you on daily basis the progress. YOU have taken an innocent man and put him under Credit Bureau. EVERY MONTH I have to encur charges reversing your debits that shouldnt be processed at first place! YET I have all the proof that I cancelled the contract WITHIN HOURS... If this doesn't work, I will escalate this issue to other departments because it seems all of you are USELESS!!!
My email address is **********
Hi Launa,
If you really mean what you have just written, send me your email address ao that I can check with you on daily basis the progress. YOU have taken an innocent man and put him under Credit Bureau. EVERY MONTH I have to encur charges reversing your debits that shouldnt be processed at first place! YET I have all the proof that I cancelled the contract WITHIN HOURS... If this doesn't work, I will escalate this issue to other departments because it seems all of you are USELESS!!!
My email address is **********