JB
Jacqueline B

1 reviews | Active since Oct 2022

15 Oct 2022, 01:37

Telkom Worst customer service ever

Customer service do not exist with Telkom 1 They cannot put a debit order through on a requested date or even fix it on numerous requests 2 They keep adding once off Subscription fees, cannot provide proof for what this is, refuse to pay back such amounts not subscribe by account holder 3 Fixed contracts monthly amounts differ 4 Numerous emails to both Telkom & ICASA not respond to 5 Contract with Samsung phone and watch - watch top button stopped working, send watch in with no communication for various months - after complaints the motherboard and back board all off a sudden need to be replaced???????? 6 on a separate contract no invoice recieved monthly - account extremely high every month After several complaints and a request for 6 months statements data have been added monthly for a number that is on Fibre full time

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