Telkom - Worst customer service

<p>Telkom has to be the least efficient Internet service provider, if it was my decision and not my landlords I would have used another company.</p> <p>A month ago we signed a contract with telkom for fibre optics, to no prevail. We have been dealing with one consultant who keeps reassuring us we are of high priority. I am studying at Tuks and a large majority of my work I need access to the Internet. I feel that this is detrimental towards my degree.</p> <p>We had high hopes last week when a technician came to install the modem but when he arrived he realized that there wasn't the right cabling. How was there such a lack of communication within the business to waste both the technician and my time. You would think that when they realized their mistake they would immediately fix the problem. A week after this incident and a month after our application was submitted, I have still not been informed when our wifi will be installed.</p> <p>If I could give this a zero rating I would! Worst customer service ever!</p>