DR
Duncan R

1 reviews | Active since Feb 2011

30 May 2016, 13:29

Telkom worst company in the world

<p>Telkom arrive at my house to replace the cable behind my house which is affecting several customers. They work and then leave. My telephone no longer works. I have waited a whole week for Telkom to respond. Lots of appologies on Facebook but no action on the ground. Seems they don't have any technicians. A contractor arrives at my house on Sa****ay and after an hour of climbing various poles in various peoples properties he informs me that there is nothing he can do as he cannot get access to the last pole behind the houses. The Telkom technicians that came to replace the cable only connected a few people and left. Telkom now inform me they don't have people to do the job. If they just did the job properly in the first place then I woouldn't have to complain. I would like to know who the Somerset West technical area manager is please. The contractor tells me Telkom have 10000 faults open in the Somerset West Area. Time to get a private company to install fibre and get rid of Telkom forever.</p>

0
Replies (2)
Telkom
Telkom's reply30 May 2016, 15:02
Official

Good day ramsbod

Thank you for making contact with us. Please e-mail us at *** to provide the affected line number for our team to follow up and advise.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

DR
Duncan R's update31 May 2016, 13:23
Reviewer Update
Still no action. You are useless. I suggest you get rid of your contractor Corline too. They are just as useless. Looks like I will have to take matters into my own hands now.