1 reviews | Active since Aug 2013
Telkom - worst company I have ever dealt with
<p>I have been trying since May to cancel my ADSL through Telkom with severe frustration. When I go into a Telkom store they cannot help me and I am forced to deal with the Call Centre, I have emailed my cancellation form 3 times to cancellations, an agent with personal email address, the credit lady that keeps chasing me. I am yet 3 months later to get any form of reply from cancellations. I cannot call cancellations as apparently they do not have a Telephone nr. What makes things worse is, I struggled for months to get my billing sorted (also had to post on Hellopeter) after signing up and there has been no improvement in the level of service since then.</p>
Its been 3 weeks now and still not one single call from Telkom, Just an email from keagan that someone will call me that was 3 weeks ago Interaction Ref: AI ********** . Just comes to show how aweful the Telkom service really is! I will never deal with Telkom as long as I have the choice not to, its been a nightmare from the day I purchased the ADSL. I would seriously advise anyone to reconsider, dont get sucked into their cheap rates its the only way they still keeping afloat. I challenge any of the Telkom management to personally give me a call if they have the courage to explain this absolute incompetence!
Its been 3 weeks now and still not one single call from Telkom, Just an email from keagan that someone will call me that was 3 weeks ago Interaction Ref: AI ********** . Just comes to show how aweful the Telkom service really is! I will never deal with Telkom as long as I have the choice not to, its been a nightmare from the day I purchased the ADSL. I would seriously advise anyone to reconsider, dont get sucked into their cheap rates its the only way they still keeping afloat. I challenge any of the Telkom management to personally give me a call if they have the courage to explain this absolute incompetence!