telkom worst call centre in the country for sure

worst customer service experience . i have tried all mediums to get an issue resolved. my landline is out of order. i have prepaid the amount requested to transfer my line to a new premises. i use my cell phone to call the 10210 which is a nightmare. since i placed the order on 20th october , to date my request hasnt been resolved neither can i get a refund. everytime i get through to the call centre i have to explain my story to a new consultant. no one ever calls you back. ever.<br> i have used the chat service as well. no joy.<br> <br> i wish we had more options with service providers for landline telephones and will most definitely look for alternatives to telkom . <br> <br>