Telkom - Worst Call centre in SA

So Telkom has this huge promotion whereby you can sign up for super fast uncapped wireless LTE. This whole process is initiated online, just type in your address and apply, if successful, Telkom should contact you during business hours regarding installation. I made my application on Saturday (which was successful), granted I knew no one will contact me till Monday. Monday and Tuesday came, no call. So I decided to call the contact centre (Wednesday) as to find out the status of my order. I first when to the actual Telkom store in Cresta to find out, they informed me that they are unable to deal with orders done online and they gave me a number that I should call. (081187). I called this number to only find out that they don't deal with \LTE uncapped internet"and another number was given to me (10213)"