Telkom worst after sales service

<p>i cancled a perfectly working Internet wifi service with another service provider to Instal Telkom fiber line. From the day it was installed I can not say that I have had one day of perfect working service. I logged a call over 7 days ago to ask Telkom to please send a tecnition to our house to identify the fault. The following day to follow up. Only find out my call had been closed. With out notification to me with no working service. To date no one has come . Inspite of several calls to Telkom to ask for an update. I am at wits end at the moment I even prepared to employ a private contractor to come out to my house as I need my internet functional. </p> <p>Ref 16btk250516</p>