1 reviews | Active since Mar 2018
TELKOM WORSE THAN EVER
Telkom has been sending me ********** accounts for the last 7 months. They couldn't connect me when I relocated to Krugersdorp and I had to buy a Cell C Rooter. I don't use Telkom data or their phone lines. I do not even have a Telkom telephone number. I have paid up all the accounts up to 26 March 2019. I phoned Telkom several times to remind them that I am not a Telkom customer anymore. Telkom billing department admitted to me that Telkom actually owes me money on the account now but they refuse to close my account. Despite the fact that Telkom owes me money, they keep sending me ********** invoices saying that I owe them money. They have threatened to blacklist me and they owe me money!!! NO SENIOR MANAGERS . I HAVE TRIED FOR 5 MONTHS NOW TO SPEAK TO A SENIOR MEMBER OF TELKOM. EVERY DAY I CALL, I GET THE SAME ANSWER: THE MANAGER WILL PHONE YOU BACK IN A FEW MINUTES. BUT THEY HAVE NEVER PHONE ME BACK FOR 5 MONTHS!!!. Telkom is a telecommunication company who refuses to communicate with their clients. Their accounts are ********** and they keep threatening customers even of they owe a customer money. Whatever you do, do not use Telkom. I have had enough. I will have no choice than to report Telkom to the Consumer Commissioner and to open a case against Telkom for theft and *****.
