TELKOM WORSE SERVICE PROVIDER

I app**** for a Telkom mobile contract on the 3rd November 2015, They Approved and deducted the R199 from my account on the 6 November 2015. I only received the phone on the 26 November 2015. On the 2 December I received a bill Of R315.50 whereas my contract is for R199 a month. When I enquire why, the tell me the difference is the pro-rata billing for the 26-31 November. I asked about the deduction on the 6 November, their customer service is not aware of it, I must speak to the sales department , who when I call tell me should be reflecting on my statement as they were confirming my banking detail. <br> <br> I regret signing out for this company, it was the cheap of data that attracted me, their service is soo poor its not worth it