TELKOM WORSE SERVICE EVER: STAY AWAY!!!!!

Please stay away from Telkom. I have just spent 2hours in which you get teh same nonsense.Despite them debiting every month and being constantly hounded to upgrade Telkom changed my plan. I have spent 2 hours on the phone because they suddenly blocked my number. I am told to open a case and will have to wait 3 to 7 working days for feedback. I was also advised that I am not allowed to speak to a manager.