Telkom worse ever (TIN number)

Telkom does not deserve to be in business. I upgraded to FIBRE. After loadshedding, internet stopped working. The support I got came multiple times to a dead end where the TIN number was not updated and not even showing that I have a Fibre line but only an email connection. My Fibre was working perfectly.

Furthermore, after calling in 9 agents, 6 of them line dropped, soooo time consuming only to get nowhere. Major inconvenience and now told that all I can do is wait for a technician to come out which can take a few days all depends. So all weekend and 3 days prior I have had no fibre but paying for it. I will never ever recommend Telkom to anyone. The support agents, 2 out of 10 agents are good, patient and explain well. The rest either dropp the call when can't handle pressure, or just sound annoyed and misleading. 1 agent didnt even log anything but said she did. Absolutely ridiculous. Update your customers TIM number Telkom in future if you wanna keep them, cause I'm leaving for sure.