Telkom Woodlands Manager unable to see to an issue for over two months!

<p>On 7 December I spent hours in the Telkom Store at Woodlands Mall, Pretoria. I wanted to address a package option for my fibre at home deal. At the end, after supposedly having had the service consultant attending to the matter,I also addressed the store manager, Ms Gengany, and asked her to PERSONALLY see to the resolution of the matter. I got her email address, as well as the email address of the consultant, and sent them each an email that same day about the matter.</p> <p>I followed up the email the next week, and since then every week. It has now been two months, and nothing has been done. What terrible service, and what poor customer relations! </p>