Telkom woodlands

I regret not checking the reviews before visiting the store. On Friday, 3rd October, I app**** for a cell phone contract and was assisted by a staff member seated near the entrance. We completed all the necessary forms, and he even initiated a debit order setup on my banking app. He assured me that if he would contact me on Monday to confirm the outcome. Unfortunately, Monday came and went without any communication. I waited until Thursday to follow up in person, only to be informed that the consultant had been on leave since Tuesday. Upon reviewing my application, it was revealed that it had been declined due to missing documentation—specifically, the required documents had not been attached. Thankfully, a different staff member was available and kindly offered to assist me further if I could resubmit the documents. While I appreciated her professionalism, the overall experience was disappointing and reflects poorly on the store’s service standards