Telkom won’t reconnect services

Telkom has a really pathetic service , firstly my ADSL connection was suspended they have never send me a statement all the do is disconnect without giving a warning. I settled the account on Friday and now I have to wait a further 4 days for reconnection. What nonsense is that really. Why can’t you be as efficient as Multichoice once payment is everything gets connected. I called the stupid account number 10210, where I first had to wait 30min before response of which were still no help, they just said that’s how we do things. Your payment will only reflect on Tuesday they can’t even take proof of payment and reconnect. You guys are pathetic really.