TELKOM WON'T PROCESS MY REFUND REQUEST

This is my final attempt at reaching out to Telkom before I take this to Ombudsman.

I called Telkom on 28 June 2022 regarding my refund request of R379.00. I have spoken to 5 consultants in a space of one month and none of them have helped. I spoke to one consultant who provided me with an email address but she doesn't respond to my emails with a case number.

I had been with Telkom for over 4 years and I am extremely appalled by this service.