Telkom wont let me port out

<p>I ported to Telkom on the 10th December 2016. By the 12th December 2016 due to periodic no signal in my area i requested to port out again to another service provider. The Consumer Protection act says two important things.</p> <p>1) If unhappy i can cancel service giving 20 days notice. </p> <p>2) Service can be cancelled within 5 days cooling down period.</p> <p> </p> <p>Since the 12th December 2016, I still have not been able to port out. Even though Telkom have admitted in writing to me that they cannot supply a mobile service in my area.</p> <p> </p> <p>Telkom keep stating the "Port lock period rulin" applies. And i must wait 60 days.</p> <p> </p> <p>Thats 60 days of poor and no service. And interestingly, it seems this "Port lock period ruling" is a higher authority than the Consumer Prtection Act. </p> <p> </p> <p>Why exasperate this?</p> <p> </p> <p>I will leave on the 10th February and in the mean time i will not recommend the telkom mobile service to anybody. On the contrary. I will gladly share the poor experience. </p> <p> </p>