1 reviews | Active since Sept 2014
Telkom wont fix unstable line
I moved to Meyersdal in Alberton over a year ago and the ADSL line has been unstable from the word go. I have complained and opened numerous fault reports with Telkom. I even sent them traceroutes and pathpings so they can see where their problem is. They send a technician out who reports that there is no fault. They treat me like i'm an idiot who has no idea what he is talking about. It is very annoying to get through 90% of something and then have to restart because the line drops. Secondly the connection speed is ridiculous. often the speed is so slow that the SAIX speed test wont even start. I have tested this with multiple free accounts with the same results. So it is definitely not an account problem but a line problem. I am starting to feel that my only recourse would be to switch over to Neotel or one of the cellular ISP's.
Kindly note that your internet speeds query is currently being investigated. Our technical team shall be in contact with you to provide feedback.
Your social media reference number is SM154535.
Regards,
Joshua
Telkom Social Media Team
Kindly note that your internet speeds query is currently being investigated. Our technical team shall be in contact with you to provide feedback.
Your social media reference number is SM154535.
Regards,
Joshua
Telkom Social Media Team
