KC
Kim C

1 reviews | Active since Aug 2018

02 Sept 2018, 11:13

Telkom won't fix a snapped cable

Nobody is prepared to fix a snapped cable!!!!!! 16 days and no progress. So frustrating as no matter how many times I call, nobody is prepared to help.

0
Replies (2)
Telkom
Telkom's reply03 Sept 2018, 09:22
Official

Good day kimcoleman

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Please DM / PM us your fault ref and affected telephone number via either our Facebook or twitter platforms please.

Regards

Gerard

Telkom Social Media Team

KC
Kim C's update03 Sept 2018, 09:33
Reviewer Update
********** ********** 015 is my latest escalation ref. I have 3 reference numbers