TELKOM WON'T CANCEL MY LINE AFTER NUMEROUS ATTEMPTS

I absolutely hate dealing with Telkom! I have submitted my cancellation forms in May already! After still getting bills, I called again. The agent gave me an email address to escalate my cancellation after waiting 2 months. Today I still receive a bill! I don't even live in the same place anymore. It is ridiculous! I have followed every step to cancel this flippen line and have gone beyond to get the thing cancelled and it is still not cancelled! I am sorry but I refuse to pay for something I have asked to be cancelled MONTHS AGO!