1 reviews | Active since Apr 2018
Telkom won’t allow me to cancel my contract
I canceled my contract on 21 feb. They said it will take 23 working days . After the 25th working day I contacted them on the website and I finally got a case number.
Then they said it will take another 23 working days. I called last week Sunday . They said my contract will be canceled in 24 hours. Nothing .
I called last night . Asked to talk to the manager on duty . They said the manager is not in . She will call the following day. It’s 23:12 still nobody called me.
They now say that my contract will run down on 22 June. I never asked this . I wanted it canceled after 23 working days.
Every person I called keep giving a different story . DO NOT GET A TELKOM CONTRACT.
They are ***********, after sale service is one of the worst I ever experienced.
I have reported them . I followed their procedures.
