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Yaseen Y

1 reviews | Active since Apr 2018

08 Apr 2018, 23:16

Telkom won’t allow me to cancel my contract

I canceled my contract on 21 feb. They said it will take 23 working days . After the 25th working day I contacted them on the website and I finally got a case number.

Then they said it will take another 23 working days. I called last week Sunday . They said my contract will be canceled in 24 hours. Nothing .

I called last night . Asked to talk to the manager on duty . They said the manager is not in . She will call the following day. It’s 23:12 still nobody called me.

They now say that my contract will run down on 22 June. I never asked this . I wanted it canceled after 23 working days.

Every person I called keep giving a different story . DO NOT GET A TELKOM CONTRACT.

They are ***********, after sale service is one of the worst I ever experienced.

I have reported them . I followed their procedures.

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Replies (1)
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Yaseen Y's update25 Apr 2018, 17:32
Reviewer Update
i was told that several times. but 7 different people. joke of a business.