Telkom Won't Cancel My Services
<p>I thought about writing a detailed and lengthy account of how despite my best efforts, Telkom refuses to acknowledge my request to cancel services including my landline. But, after a short while searching on the topic I see I am by no means alone in this. So instead, I'll just keep it brief -</p> <p> </p> <p>If you ever want fair trade and service delivery then Telkom should be the furthest thing from your mind. Having dealt with them in many capacities over years encompassing many services, not once have I ever been delighted and in all instances have been left feeling thoroughly underwhelmed. I'm embarrassed to say it's taken me so long to come to this conclusion but I've finally decided to cease all relations with them and never use them for anything. Ever again!</p> <p> </p> <p>To highlight my most current and pressing matter - I'm not even able to cancel my current landline service with them despite following all the correct channels repeatedly. Seems they refuse to acknowledge my existence beyond an automated response when submitting my cancelation request via email. It's been months now with numerous attempts made but it's obviously a one-sided conversation.</p> <p> </p> <p>I despair at the situation because they continue to bill me every month for a service I don't want and cannot get rid of. I could just stop paying but I fear what the repercussions may be for my credit rating if Telkom decides to be nasty and forward my details for non-payment to the credit bureau.</p> <p> </p> <p>I post this in the hopes that someone who knows how to elicit a response from Telkom may respond with their secrets and save me from this cancellation purgatory. </p>