TELKOM won't cancel my account

I am SOOOOO frustrated! I have been trying to cancel my account since Nov 2014. Went to Garden route mall in George in Dec 2014 and they said they logged it to cancel my account and that it would take 30days, but apparently not. Went to another shop in Eastgate and they logged it again end of Jan 2015, said it would take 30days, and I just found out it was not logged. They expect me to keep paying, which I have, up to now. They gave me a reference nr, but still apparently it is not cancelled on their system.<br> <br> I am so upset and angry with Telkom and no one can ever help me. They keep transferring me to someone else and going to two shops did not even help. I have been patient, understanding, but this is too much.<br> At this stage, I will really not consider ever getting TELKOM phone line or internet again. I am very dissapointed in them. I used to praise TELKOM and compliment their service, however at this stage I only have dissapointment left.