Telkom Won't cancel contract

<p>I tried to cancel my contract with Telkom at the beginning of the month, and they said that it would take a month to complete the process, which I said was fine, as long as it was canceled.</p> <p>A week later, I called and asked them if the contract was going to be canceled, and they said that it was in the system, however it hasn't been moved into the processing queue yet, and it takes a month from the day of processing.</p> <p>I told them it was not acceptable, as I was installing a new line the next month.</p> <p>They said they were moving it into processing soon.</p> <p>I called again a few days later, they said it was processing, then they called me back and said the contract was canceled, I thanked them and got my new line installed.</p> <p>It is now the new month and I have been billed, so I called them and asked them why if the contract was canceled did I get billed, they said that it was NOT canceled.</p> <p>They then said they can't help me, so I asked for the number for the head office, they proceeded to give me the number for the Telkom crime line(How fitting)...</p> <p>After a whole bunch of airtime and no help, I still can't get someone to help me.</p> <p> </p> <p> </p>